Privacy Policy
How we protect and handle your personal information
Introduction
At BrainBridge Classes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our coaching services in Ulwe, Navi Mumbai.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
BrainBridge Classes
S-137, Ananta Tower, Sector-06, Opp. Bamandongri Station, Ulwe, Navi Mumbai - 400706
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out admission or enquiry forms on our website
- Register for our coaching programs
- Contact us via phone, email, or WhatsApp
- Visit our center in Ulwe, Navi Mumbai
- Subscribe to our newsletters or updates
Types of Information Collected:
| Category | Information Collected | Purpose |
|---|---|---|
| Student Information | Name, Date of Birth, Gender, Nationality | Admission processing, student identification |
| Parent Information | Parent/Guardian names, Occupation, Contact details | Emergency contact, communication |
| Contact Details | Phone numbers, Email address, Residential address | Communication, updates, notifications |
| Academic Information | School/College name, Class, Board, Stream, Previous marks | Academic assessment, course placement |
| Payment Information | Payment details, Transaction history | Fee collection, financial records |
How We Use Your Information
We use the information we collect for various purposes, including:
- Admission Processing: To evaluate and process admission applications
- Communication: To contact you about classes, schedules, fees, and important updates
- Academic Support: To provide personalized coaching and track academic progress
- Payment Processing: To process fee payments and maintain financial records
- Improvement: To improve our services, website, and teaching methodologies
- Legal Compliance: To comply with applicable laws and regulations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent: We may share information when you have given us explicit permission
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, email services)
- Legal Requirements: If required by law or in response to valid legal requests
- Business Transfers: In connection with any merger, acquisition, or sale of assets
Third-Party Services: We use Google Forms for admission forms and Razorpay for payment processing. These services have their own privacy policies and data handling practices.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Secure servers and encrypted data transmission (SSL/TLS)
- Restricted access to personal information
- Regular security assessments and updates
- Secure storage of physical records at our Ulwe center
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:
- Student records: For the duration of enrollment and up to 3 years after
- Enquiry forms: For up to 1 year
- Payment records: As required by tax and financial regulations
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
- Data Portability: Request transfer of your information
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are primarily for students in 8th to 12th standard. We collect information about children only from parents or legal guardians. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us immediately.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Get in Touch
+91 95 94 14 94 95
+91 95 94 14 94 95
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.